Sometimes even though you're in Europe, the Middle East and Africa, it's possible you may see a message saying you're not. This could be because your computer is on a foreign-based network, or is routed overseas (sometimes the case with work connections if your employer is based in the USA, for example). Some programs, such as web accelerators, can cause your IP address to appear as if it is outside the country where you live.

Our Geo-IP technology system recognises IP addresses provided by internet service providers (ISPs) based in the Europe, the Middle East and Africa region. For more information, please contact your ISP or your network administrator.